Operational FAQs
Answers on billing handoffs, claim scrubbing, and payer contracting
Clear, direct answers on transition workflows, primary-source validation, denial escalation, and reporting cadences for medical practices working with CraveMD.
Common questions
Operational details, stated plainly
How does claim scrubbing work before submission?
Each claim is checked in real time against coding policies to catch errors and review ICD-10 and CPT alignment before it is submitted. Flags are resolved by billing specialists, so the claim leaves the practice in a cleaner state.
What is the typical payer contracting timeline?
Timelines depend on each payer's application process and verification requirements. CraveMD manages the full application lifecycle, from primary-source verification through contracting, and keeps the practice informed at each stage.
How are specialty billing rules applied?
Each specialty has its own coding and documentation details. Workflows are tailored across 35+ specialties, including Behavioral Health, Dermatology, Public Health, and Urgent Care, so claims reflect the practice rather than generic assumptions.